Joe Fox: It
wasn't... personal.
Kathleen Kelly: What is that supposed to mean? I am so sick of that. All
that means is that it wasn't personal to you. But it was personal to me.
It's personal to a lot of people. And what's so wrong with
being personal, anyway?
Joe Fox: Uh, nothing.
Kathleen Kelly: Whatever else anything is, it ought to begin by being
personal.
~ You’ve Got Mail